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Privacy Policy 

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Privacy Policy UPacked Canada

UPacked Canada is committed to protecting your privacy by keeping your information secure under our policy. To better understand the policy, make sure to read it to the end. By using our site, you agree to the terms described here.

Information We Collect from You
We collect information such as your name, email, and other contact details. This is done when you provide them while filling out our quote form.

Where We Get Your Information

We can collect your date from various options such as:

Quote Form
When you ask for a quote, we ask for your name, phone number, email, shipping address, and business details. You have to give this information by choice as to place your order easily.

Log Files
Your IP address, browser version, time of visit, and pages you viewed are all saved by our systems. It doesn’t personally identify you. We just use this data to improve our website.

External Links
UPacked Canada may link to other websites like delivery services or social media. We have no control over how they use your information. Always check privacy policies before sharing your information online.

Emails

We may send you emails regarding your orders, surveys, offers, or updates. Unsubscribing from promotional emails is an option. However, important order emails will still be sent to you.

What Kind of Data Do We Collect? 

We may require your information such as:

Personal Information
We only collect it if you give it to us, like when you:

  • Fill out the quote form
  • Send us a message
  • Place an order

Non-Personal Information
This includes:

  • Your IP address
  • Browser and device type
  • Time you visited
  • What pages you visited

Note that this data can’t be used to identify you.

How Long Do We Keep Your Data? 

We only keep your data as long as we need it. This helps us process orders, solve issues, and meet legal rules. We don’t store it longer than necessary.

How Do We Keep Your Data Safe with UPacked Canada?
Your data is protected with SSL encryption. Our team and partners follow strict safety steps to prevent any misuse. While no system is perfect, we do our best to keep your information secure.

When do We Share Your Info with Other Parties?

There is no need to worry about things like why we share your data with other parties. That will be applicable only in the case of:

Third-Party Services
We may share your data with trusted services like payment providers and shipping companies. They can only use your data to complete your order. They are not allowed to use it for advertising.

While we choose our partners carefully, UPacked Canada is not responsible for how they use your data beyond agreed terms. Misuse is rare and often against their policies.

Want to Update or Remove Your Info?
You can ask us to delete or update your data anytime. If something’s wrong or you don’t want to continue with us, just contact our team. Once we confirm your identity, we’ll fix or remove your data.

Cookies
We use cookies (small files on your device) to make your visit better. You can remove or block them from your browser settings.

If We Sell or Merge
If UPacked Canada is sold or joins with another company, your data may be transferred. We will make sure your privacy remains protected.

Policy Updates
We may change this policy from time to time. Please check this page to stay updated. Any changes will apply once posted.

Contact Us
Have questions about your privacy? Reach out anytime:

Phone: +1 (206) 821-2295
Email: sales@upacked.ca
Address: 503 East Tower, 77 City Centre Dr, Ontario, ON L5B 1M5, Canada

We’re here to help.